Frequently asked questions.

We are committed to making each and every visit to one of our clubs comfortable and stress free.

 

Today, more than seventy percent of our members are women and seniors who want nothing more than to work out privately, at their own speed, wherever and whenever they choose. We have created a comfortable environment so they can focus on being happy and fit.

Still not convinced GoodLife is for you?

Let us put your mind at ease:

 

I’m uncomfortable exercising with men around.

Many of our locations are women only locations so that our women members can feel totally comfortable exercising. 

Many of our coed locations also have a women only section in them.

Many female members who felt the same way as you when they started found that once they actually worked out, there was nothing to be intimidated by or uncomfortable about, because everyone was there for the same reason - health and wellness.

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I don’t know anyone at the club.

Our Customer Service Representatives are there to serve you. Whether it’s giving a smile and a hello, a pat on the back for coming in and working out or a daily chuckle, they enjoy getting to know our members.

Many members have found that our GROUP EXercise classes are a great way to meet other members. Exercising with a group is all about being a part of something special and having a sense of belonging. When you feel you belong, you feel energized and good about yourself and others. Eighty percent of our members can’t be wrong!

When you do your first Fit Fix Orientation, you’ll do it with five or six other new members. This is a great way to meet others who are starting off just like you.

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I feel that everyone is fitter than I am – I can’t work out here.

What you may not realize at first glance is that the person you see on the treadmill who looks fit may have been working very long and hard to get to their present fitness level.  They may have lost 50 pounds.  Instead of looking at the members around you as intimidating, look at them as inspirational. 

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I’m much older or younger than a “typical” member.

You may not have age in common with other members, but one thing you do have in common with every single member is your interest in personal fitness, which is much more important than a number. We welcome members of all ages. Diversity is a beautiful thing. 

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I’ve never exercised at a club before and I don’t know where/how to begin.

That’s what we’re here for. At GoodLife we make it easy for you to get started. We’ll set you up for success right off the bat.
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Health risks – I don’t think I can work out safely in a club because of my health.

Sometimes exercise is the best medicine. If you have health risks, we recommend that you work with a Personal Trainer, who will design a custom exercise program that is specific to your personal health risks and fitness goals. They will work with you one-on-one to give you the care, attention, guidance and motivation you need to exercise safely and effectively.

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I don’t have the time to attend a gym

Our Fit Fix Circuit is perfect for members with very busy schedules. With just three 30-minute sessions a week, you will be able to take care of your cardiovascular fitness, strength, flexibility, stress reduction, weight control and overall general health. Most clubs are open seven days a week to fit into your schedule. Some clubs are even open 24 hours a day.  We also offer child-minding services to help you achieve your goals.

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Joining a club is too expensive

This is a myth. Actually, our memberships work out to be about the same price of a cup of coffee a day. A Membership Coordinator will be happy to speak with you to discuss our different membership options. 

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I really don’t know if I want to join a club/switch clubs right now.

The best way to find out is by taking advantage of our "no-strings-attached" Free Trial Membership. This way you get to experience all of the great services we offer and make a more informed decision.

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I’ve never attended a GROUP EXercise class and don’t know which one to try.

Just ask an Associate and they’ll be more than happy to recommend a class for you based on your fitness goals, or click here for class descriptions and information on getting started.

BodyPump, BodyFlow and Newbody are great classes for members who would like to experience our world-class GROUP EXercise classes for the first time.

All of our classes are multi-level so both beginners and experienced exercisers can enjoy the same classes.

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I’m not sure what to wear and bring to the club.

Wear comfortable, breathable fabrics such as cotton. Many members prefer cotton shorts or pants, and a cotton t-shirt. There are also many breathable fabrics designed specifically for exercise (available in our GoodLife pro shop or at our online store). Wear comfortable running or cross-training shoes with good support. We recommend that you always bring a lock, water bottle, sweat towel and headphones. Our change rooms are fully equipped so you’re more than welcome to bring a change of clothes and products to get ready right at the club. Towel service is available as an add-on service at many of our clubs.

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